Receptionist
Cayman First Insurance, Cayman Islands

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
High School or equivalent
Total Vacancies
1 Job
Posted on
Jun 16, 2023
Last Date
Jul 16, 2023
Location(s)

Job Description

ABOUT US

‘First’ is more than our name, it’s our nature. Cayman First is an industry-leading Property amp; Casualty insurer delivering best-in-class products and services to respond to the changing needs of individuals, households and businesses. Through our carefully selected network of agents and brokers, we provide protection for our customers today and prepare them for a brighter tomorrow. In June 2022, global credit rating agency AM Best affirmed the A- (Excellent) Financial Strength Rating of Cayman First Insurance and affiliate Bahamas First General Insurance. The outlook of these ratings is stable. The outlook of our credit ratings has also been deemed as stable. Our consistent rating demonstrates the long-term financial stability of the company and the larger group we are a part of.


PURPOSE OF JOB

As a Receptionist, you will be the first point of contact for our company and offer administrative support across the organization. You will welcome guests and greet people who visit Cayman First. You will also coordinate front-desk activities, including directing customers to the appropriate CSR Agent, distribute correspondence, redirecting phone calls, and take customer payments. The successful candidate should have a pleasant personality, as this is also a customer service role. You should also be able to deal with urgent matters in a timely and effective manner, while streamlining office operations. This is a fast-paced environment and multitasking is essential for this position.


JOB RESPONSIBILITIES

  • Greet and welcome guests as they arrive and direct customers to the appropriate insurance service line.
  • Supporting staff with daily business activities related to the insurance service line they are responsible for.
  • Ensure reception area is tidy and presentable, with all necessary material to service customers.
  • Provide basic and accurate information in-person and via phone/email.
  • Receive, sort and distribute daily mail/deliveries.
  • Order front office supplies and keep inventory of stock.
  • Take payment from customers and keep updated records of transactions.
  • Perform other clerical receptionist duties.

Requirements

  • High school diploma or higher.
  • A minimum of 5 years' experience as a Receptionist or Customer Service Representative.
  • Strong interpersonal skills to provide excellent customer service and work effectively with internal staff.
  • Excellent oral and written communication skills to address emails and assist customer walk-ins.
  • Past work experience using office software such as Microsoft suite and company intranet.
  • Friendly and professional demeanor with the ability to remain calm in stressful situations.
  • Ability to multi-task in a fast-paced environment.
  • Attention to detail when serving customers.
  • Professional appearance and conduct at all times.

Benefits

Cayman First offers a competitive compensation package inclusive annual bonus eligibility, preferred rates on health insurance, home and motor insurance, work life balance, and preferred mortgage rates and personal banking in partnership with Cayman National Bank and Scotia Bank. The salary range for this position is CI$35,000 to CI$45,000.


Job Specification

Job Rewards and Benefits

Cayman First Insurance

Information Technology and Services - George Town, Cayman Islands
© Copyright 2004-2024 Mustakbil.com All Right Reserved.