Associate
Cayman Leasing, Cayman Islands

• Cayman Leasing was established in 2002 to lease and sell vehicles in the Cayman Islands. We import our vehicles from the Japanese and North American markets. Our popular lease-to-own program allows a customer to lease a vehicle for 12-months with the option to purchase the vehicle at successful completion for $100. You can view our current inventory and learn more about our program at www.CaymanLeasing.com

Responsibilities

• Greet and provide visitors to our office with a friendly and welcoming experience.
• Answer incoming calls and return calls according to company best practices.
• Assist visitors in selecting a vehicle by learning their needs and showing them the vehicles in our lot.
• Display great product knowledge about the vehicles in our lot.
• Display great program knowledge about our leasing program and fleet sale options.
• Assist prospective customers with initiating compliant test drives.
• Assist visitors with correctly filling out applications and other forms in our front office area.
• Positively contribute to team sales and growth targets by leasing and selling vehicles.
• Provide quality support to existing clients throughout their leases according to company best practices.
• Receive and process documentation from customers according to company best practices.
• Release important documents to clients and others according to company best practices.
• Communicate effectively by entering great notes and messages in CRM according to company best practices.
• Handle customer complaints according to company best practices.
• Complete lessee compliance activities according to company best practices.
• Provide updates to management for tasks underway according to company best practices.
• Keep track of and enter billable time according to company best practices.
• Scan and file documents electronically and according to company best practices.
• Open and close the office according to company best practices.
• Book various servicing and repair appointments for vehicles.
• Process and prepare in-process vehicles according to company best practices.
• Complete various internal forms and checklists according to company best practices.
• Create expense reports for daily expenses according to company best practices.
• Process documents for signing or approval by management according to company best practices.
• Process insurance quotes and cancellations for our inventory and clients according to company best practices.
• Process settlements for clients according to company best practices.
• Liaise with 3rd party vendors for the servicing and repair of our vehicles.
• Deliver vehicles to appointments, licensing, collect vehicles from clients or other fleet transportation needs.
• Obtain parts quotes locally and by way of import according to company best practices.
• Carry out transactions on behalf of the company at various mechanics, body shops and other various local vendors.
• Photograph and publish our inventory on our website and classifieds according to company best practices.
• Arrange and monitor the appearance of our car lot according to company best practices.
• Prepare posts for our social media pages according to company best practices.
• Create and monitor posts on classifieds sites according to company best practices.
• Assist management with all other ad-hoc tasks as needed.

Requirements

• Highschool diploma or equivalent
  
• Must excel on pre-employment cognitive ability tests.
• Must love cars and be comfortable speaking with customers about a wide range of vehicles.
• Strong sales skills.
• Strong problem-solving skills.
• Strong critical thinking skills.
• Strong customer service skills.
• Strong communication skills both written and verbal.
• Must have a valid Cayman Islands driver’s license.
• Must be able to work on Saturdays.
• This opportunity is available to Caymanians or persons with the right-to-work etc. No work permits.

Benefits

• USD $30,000 USD $35,000 + bonus opportunities for employees who exceed performance requirements.
• Pension and Health benefits in accordance with law.

Job Rewards and Benefits